As the largest and longest running tour operator in Iceland, Iceland Travel strives to offer the best available service for all our customers. All our stakeholders, including our staff, clients, partners and suppliers, expect Iceland Travel to deliver outstanding customer service, produce excellent high-value products and to be recognized for its international and professional attitude.
Our values are an integral part of this strategy and form the foundation of how we work together. Our main goal is to create success for everybody involved in the value chain. We’ve listed these values below.
Everything we do, we do it to bring Iceland Travellers closer to true Icelandic experiences. Authentic represents our approach to delivering our services as well as how we approach our stakeholders -whether suppliers, agents, guides, or customers. Authentic is our attitude.
To stay ahead of the curve, we seamlessly bridge the needs of our customers and our suppliers. By actively engaging our stakeholders, we constantly simplify the way we work, to secure a culture of continuous improvement.
Our sense of responsibility is based on our bond with the Icelandic society, community and nature. As the true Icelandic experience is our foundation, we see ourselves as guardians of the Iceland we love and live for.